Course manual · correspondence
Contact
There is no contact form on this site, because a form would mean collecting and storing what you typed. Everything goes to one mailbox instead, and you can see the address before you decide to use it.
The address
Write to info@inertvalue.online. It is read by the PADOLO s.r.o. editorial team and is the correct address for every kind of message about this site.
If your message is a request to access or correct personal information, put Privacy request in the subject line. Those requests are answered within 30 days, as set out in the Privacy Policy.
The publisher
náměstí Svobody 93/22, Brno-město
602 00 Brno
Czech Republic
Company registration: 29361206
The company is not registered for VAT, which is why no VAT number appears on this site. Postal correspondence can be sent to the address above; email reaches us faster.
What we can and cannot help with
Worth writing about: a factual error in the course, a link that no longer works, a checklist item that has stopped making sense, a question about how the site is funded, or a privacy request.
Not something we can do: account problems with any game. We are not a publisher, a reseller or a support channel for any title named in the course, and we have no access to anybody's account. Those questions go to the publisher's own support channel, reached from the publisher's own site.
We also cannot recommend a title for a particular household, or tell you whether a specific computer will run a specific game. Step 2 explains how to answer the second question yourself, which is faster and more reliable than asking us.
What happens to your message
Your email, including your address and anything you attach, sits in our mailbox with our email service provider and is used only to reply to you. It is kept for 24 months after the last message in the conversation, unless it is needed for a legal claim, and is then deleted. It is never added to a mailing list, because there is no mailing list, and it is never sold or shared for marketing.
You can write pseudonymously if you prefer. The only exception is a request to access or correct personal information, where we need enough detail to be sure we are giving the right information to the right person. The full description of what we hold and for how long is in the Privacy Policy.